At Vessel, we take user privacy and security seriously. This Privacy Policy details the types of information we collect and how we utilize and protect it.
1. Information We Collect
We collect minimal personal data necessary to facilitate transactions:
- Email address: Utilized strictly for automated order delivery, customer support identification, and order-related status updates.
- Transaction Metadata: IP addresses, timestamp, and generalized device details are logged automatically by fraud-prevention algorithms (Anti-Fraud protection) to verify transaction legitimacy.
- Payment Information: Vessel does not store or process payment data directly. All credit card, crypto, or third-party processor details are securely handled by our authorized processors.
2. Use of Information
Your information is strictly used for:
- Fulfilling the instant delivery of purchased digital goods.
- Resolving support inquiries and warranty verification tickets.
- Preventing malicious transactions, unauthorized chargebacks, and automated abuse.
3. Third-Party Sharing
We never sell, trade, rent, or distribute your email address or order information to advertisers or external commercial third parties under any circumstances.